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What to Expect During a Water Restoration Project

Most of our customers don’t wish for a flood in their home, and we don’t blame them. However, because no one expects or prepares for a flood, they don’t know exactly what to expect in a water restoration project. That is why we are going to lay out the basis of how a water restoration project plays out with Rocky Top Restoration. Whether you are experiencing water damage, and you need help now, or you are browsing our services and business model, this blog will be sure to help you understand the ins and outs of remediation of a water-damaged home. 

First things first, the professionals at Rocky Top Restoration will assess your home for any safety hazards. This includes, but is not limited to, ensuring the floodwater does not have any dangerous substances (such as sewage, living organisms, and other biohazards), ensuring all utilities to the home are shut off properly, and finding the proper protective gear for our professionals to wear based on the circumstances of your home. If we don’t rush in and start the remediation process immediately, know that this first and very crucial step is the reason why.

Then, your Rocky Top Restoration professionals will take photos for the purpose of your insurance claim. We know what angles and areas are important for insurance providers to see, so we will help you out by taking the photos for you.

Our professionals will then begin the dry and dehumidifying process. We have all the right tools and machines to properly remove the water from your home without causing further damage. After the drying process is complete, we will then treat areas we know are susceptible to mold growth and damage so that you don’t have to worry about the potential of mold growth down the road. 

Finally, our team will thoroughly disinfect your home and remove all of the musty odors. Now, you can go back to your normal way of living. It’s like the flood never happened! Contact Rocky Top Restoration today for more information about our water restoration process. We look forward to helping you and your home!