Careers

Job Overview

• Pay: $18 - $25 per hour, based on experience
• Location: Knoxville, TN
• Type: Full Time
• Schedule: Monday-Friday, with occasional on-call duties, after-hours emergency response, and overtime opportunities
• Required licenses & certifications: None

The Opportunity

You will serve as a critical field responder, driving the successful execution of urgent water, fire, mold, and storm damage restoration projects. This role allows you to support local communities during critical emergencies while mastering advanced property drying and structural recovery techniques. You will have the autonomy to manage on-site equipment configurations with the support of a dedicated local management team.

How You Will Make an Impact

• Execute daily field mitigation tasks including water extraction, structural demolition, and comprehensive debris removal.
• Position advanced drying equipment such as air movers and dehumidifiers to stabilize damaged environments.
• Monitor critical moisture readings and maintain structured job site documentation for property insurance validation.
• Collaborate with property owners directly to deliver compassionate service and clear operational updates during stressful crises.
• Enforce strict compliance with company safety protocols and industry-standard IICRC field operational guidelines.
• Coordinate real-time logistical updates with the Mitigation Manager to prevent project delays or material shortages.

Required Qualifications & Experience

• Proven background performing physical labor within mitigation, restoration, construction, or general field labor environments.
• Proficiency using standard hand tools, specialized demolition equipment, and electronic moisture measurement devices.
• Willingness to operate in challenging environments including crawl spaces, attics, and heavily damaged structures.
• Physical capability to lift over 50 pounds repeatedly and perform manual labor throughout extended shifts.
• Flexibility to respond to after-hours emergency calls and participate in an on-call schedule rotation.

Preferred Qualifications & Experience

• Active IICRC Water Damage Restoration Technician (WRT) certification or equivalent technical disaster recovery training.
• Experience handling complex structural drying setups or specialized mold remediation layouts.
• Strong communication skills for reassuring property owners and working with the team on-site.

Compensation & Benefits

• Bi-weekly pay cycle with competitive hourly rates based on prior restoration experience.
• Medical, dental, and vision insurance options.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Life insurance, disability protection, and pet insurance programs.
• Retirement savings program.
• Paid time off covering vacation, personal days, and paid technical training.
• Company tools, safety equipment, and branded apparel provided.
• Career advancement pathways and company-funded professional certification courses.

About Us

Rocky Top Restoration is a trusted name in regional property recovery, operating with a culture rooted in teamwork, transparency, and care. We foster a supportive environment where long-term careers are built through structured mentorship and professional development.

Rocky Top Restoration is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations.

Job Overview

• Pay: $20 - $25 per hour
• Location: Knoxville, TN
• Industry: Mitigation/Restoration
• Schedule: Full-time, Monday-Friday with on-call and overtime opportunities

Rocky Top Restoration is looking for a skilled, self-motivated Mitigation Lead to join our Field Operations team. In this working lead role, you'll oversee water, fire, and mold mitigation projects while guiding and mentoring technicians on site. The ideal candidate is detail-oriented, safety-focused, and dedicated to delivering exceptional customer service during challenging times. You'll be the face of Rocky Top Restoration on job sites, leading with integrity, ensuring quality work, and helping restore comfort and stability to our clients' homes and businesses.

Who We Are

At Rocky Top Restoration, we believe in rebuilding with purpose. As a locally owned residential construction and restoration company, we're driven by our core values: Quality Focused, Community Engagement, Teamwork, Safety Minded, Open & Honest, and Customer Oriented.

Key Responsibilities

• Lead mitigation projects for water, fire, and mold damage, ensuring work meets IICRC and company standards.
• Supervise and support mitigation technicians in the field.
• Communicate effectively and empathetically with homeowners, project managers, and insurance representatives.
• Maintain safety-first protocols on every job site.
• Ensure thorough documentation and timely digital reporting.
• Troubleshoot job site issues and offer proactive solutions.
• Represent the company with professionalism and compassion during every client interaction.

Qualifications

• Minimum 3 years of experience in restoration/mitigation, including leadership experience.
• IICRC certifications required: WRT and ASD; AMRT preferred.
• Strong attention to detail and problem-solving skills.
• Ability to lead by example while working alongside your team.
• Clear communication and accountability in fast-paced environments.
• Valid driver's license and clean driving record.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Life and disability insurance options
• Pet insurance
• Retirement savings program
• Paid time off
• Paid training programs
• Tech package
• Bi-weekly pay cycle
• Company events and charity alignment

Location

This is a field-based role based out of Knoxville, TN with project sites across the surrounding areas. Remote work is not available for field duties.

A background check will be completed as part of the onboarding process, in compliance with applicable laws. We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.

Job Overview

• Company: Rocky Top Restoration & RTR Construction
• Pay: $50,000 - $60,000 per year (based on experience) plus commissions
• Location: Knoxville, TN
• Type: Full Time
• Required licenses & certifications: None

The Opportunity

You will serve as a versatile leader managing both high-stakes restoration projects and new construction builds from the ground up. This role empowers you to restore peace of mind for clients in crisis while driving the profitability and quality of diverse residential and commercial projects.

How You Will Make an Impact

• Orchestrate all pre-construction activities and manage in-house crews to ensure a seamless project launch.
• Direct subcontractors and vendors in accordance with the master project schedule to maintain momentum.
• Coordinate daily team schedules and define clear performance objectives to maximize site productivity.
• Manage project logistics by ensuring all necessary supplies and materials are ordered and on-site.
• Oversee project finances, including estimate approvals and total profit/loss responsibility.
• Resolve complex on-site obstacles with "outside the box" thinking to keep projects on track.
• Communicate technical restoration details to customers with empathy to provide reassurance during the recovery process.

Required Qualifications & Experience

• Minimum of five years of professional construction experience.
• Strong background in remodeling, new construction, and general construction practices.
• Proven ability to lead teams with a hands-on leadership style and high integrity.
• Strong multi-tasking skills and a work ethic suited for a fast-paced environment.

Preferred Qualifications & Experience

• Proficiency with JobTread or similar construction management software.
• Professional background or certification in water mitigation.
• Experience managing both restoration projects and custom home upgrades.

Compensation & Benefits

• 401(k) retirement plan with employer matching contributions.
• Medical, dental, and vision insurance plus HSA/FSA options.
• Bi-weekly pay schedule with performance-based bonuses and referral incentives.
• Paid time off including holidays, vacation days, and sick leave.
• Company vehicle or mileage reimbursement and a provided tech package (tablet/smartphone).
• Paid professional training, certifications (OSHA/Safety), and mentorship programs.
• Life, disability, and pet insurance options.

About Us

Rocky Top Restoration and RTR Construction build trust through specialized restoration and custom builds. We operate in a fast-paced environment, bringing homes and businesses back to pre-loss condition with a commitment to excellence and community engagement.

Rocky Top Restoration & RTR Construction is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or any other status protected by law or regulations.